Assistance with your order.
Reach out to us through our support center if you have any questions related to orders, pricing or shipping.
Here are the inquiries we reply to the same day (weekdays)*:
Inquire about your orders or payment methods.
Ask for a follow up concerning your shipments.
Verify product stock and availability.
Submit a request for repairs, exchanges or warranty issues.
Request quotes or special orders.
Get assistance with your account.
* You will receive a copy of all communications by email.
Do you need technical help?
In order to better serve you, technical questions are answered by our technical support team.
Email our customer service center to receive:
Technical support for The Avian Company products.
Get help selecting the correct technology for your project.
* To learn more, head over to the FAQ database or read our Use Conditions.
Monday - Friday 9 AM - 4 PM PST